Visitors Services Volunteers perform day-to-day duties of greeting our visitors to Arcadia and ensuring an overall positive, welcoming, enriching and safe experience to all members and visitors. This includes providing excellent customer service while greeting and registering visitors in person, providing orientation to the sanctuary, directing visitors throughout the property and trail systems, answering questions about events and programs, introducing visitors to the many benefits of Mass Audubon membership, and generally educating guests about Mass Audubon.
Visitor Services volunteering is a great opportunity for you to get involved in your local Mass Audubon wildlife sanctuary and local community; meeting, engaging, and getting people excited about Arcadia Wildlife Sanctuary and everything we have to offer here!
Responsibilities:
- Greet and provide information to members and visitors regarding our sanctuary, access to trails, programs and Mass Audubon in general.
- You will greet visitors indoors in the Visitor Center and occasionally outdoors in parking area.
- Answer phone calls and provide information and directions.
- Use a cash register, credit card reader and laptop for membership sales and collection of admission fees.
- Occasionally assist during peak periods such as holidays and weekends or special events.
