Visitors Services Volunteers perform day-to-day duties of greeting our visitors to Long Pasture and ensuring an overall positive, welcoming, enriching and safe experience to all members and visitors. This includes providing excellent customer service while greeting and registering visitors in person, providing orientation to the sanctuary, directing visitors throughout the property and trail systems, answering questions about events and programs, introducing visitors to the many benefits of Mass Audubon membership, and generally educating guests about Mass Audubon.
Visitor Services volunteering is a great opportunity for you to get involved in your local Mass Audubon wildlife sanctuary and local community; meeting, engaging, and getting people excited about Long Pasture Wildlife Sanctuary and everything we have to offer here!
Responsibilities:
- Greet and provide information to members and visitors regarding our sanctuary, the Discovery Center, access to beach, trails, programs and Mass Audubon in general.
- You will greet visitors outdoors in parking area and indoors in the Discovery Center.
- Use a cash register and credit card machine for membership sales and collection of admission fees.
- Monitor parking capacity and re-direct cars when parking area is full.
- Assist with monitoring Long Pasture’s beach and other high traffic areas, including walking the beach periodically and picking up litter as needed.
- Answer phone calls and provide information and directions.
- Monitoring supply of trail maps, membership forms and other supplies.
- Assist in cleaning and sanitation.
- Occasionally assist during peak periods such as holidays and weekends or special events.
